Yay Bingo Review
Although some players associate bingo with early bird specials and the “autumn of life”, Yay Bingo casino looks as frisky as they come! The gaming selection, vibrant colours, great bonuses, and loyalty scheme are likely to attract players of all paths of life – from those Coming of Age to the players who are Almost Retired (or older)…
Yay Bingo is one of many brands owned by a UK startup gaming company Tau Marketing Services, which partners with 888 Holdings and manages Cracker Bingo, Rise Casino, Slots Devil, Secret Slots, Hunky Bingo, Bingo Besties…
As a Cassava Enterprises operated site (under the ownership of 888 group), Yay Bingo runs on Dragonfish platform and cooperates with some of the best gaming providers in the business; the games are fairness tested and the casino’s operations assessed by eCOGRA, an internationally certified, independent testing agency.
Promotions at Yay Bingo
One of the greatest advantages of Yay Bingo is their wager-free promotional offer, which means that their members are exempt from meeting the playthrough requirements. In other words, the winnings can be withdrawn and directed to the player’s personal account without any unnecessary delays.
The new players who complete the registration process and submit their first deposit will immediately become eligible for the casino’s welcome offer – 10 Free Spins on Fluffy Favourite slots bundled up with £70 worth bingo tickets which can be played inside Street Party (£30) and Big Bang bingo room (£40).
Another part of the casino’s promotional program is the Daily Offers ongoing campaign, redeemed with a promo code after the players submit the qualifying deposit amount. At the moment, the casino is offering 25 Free Spins for all registered players who transfer at least £15 to their casino cashiers.
As you play, loyalty points will be accumulated on your account, upgrading your casino membership status. There are 15 account levels, and the most loyal players will get up to 10% cashback, daily free spins, free bingo tickets, personal account manager, and higher withdrawal limits on bonus winnings.
Bingo lobby is where the players will find more exclusive promotional offers, available to all depositing casino members. These deals are reserved for those who purchase a certain number of bingo tickets (determined by the casino) or have access to the VIP bingo rooms. Last Call bingo promotion, for example, can be claimed by registered members who purchase at least 96 tickets, 1p each. The number of players is also limited and only up to 75 bingo “seats” can be taken at a time. Mystery Jackpot is a bit more expensive – the number of tickets that have to be purchased is 96, but the price of a single ticket in this room is 10p.
Games and Software
Yay Bingo only has two gaming categories – Slots and Bingo. There are 5 sections inside the Bingo lobby and the players can choose between the following:
- On the Go – seven 75-Ball and 90-Ball Bingo rooms + one with 52-Ball bingo variant (Hit 52 Room)
- Guaranteed Jackpot – six rooms with one-invite only room
- Gobsmacked – three rooms, two with 75-Ball bingo variant
- Free – three rooms, two of which can only be entered by depositing members
- Ace Club – three rooms, all available to invited/VIP members only
With the exception of a few scratch cards, Texas Holdem poker games, and an occasional video poker variant, the rest of the gaming catalogue in Yay Bingo consists of video slots – some 300+ titles provided by NetEnt, SG, Pragmatic Play, Pariplay, Eyecon, Lightning Box Games, etc. Unfortunately, none of the games is available in practice play and even though you will be able to launch it and take a look at the paytable, playing for free is not an option. Bingo newbies will be happy to hear that the “Help” section contains an elaborate and detailed guide for the inexperienced players. The help page includes the overview of payouts, jackpots, daubing the numbers, buying cards, selection of cards, progressive jackpots, winning patterns, and other relevant explanations.
Also, the games cannot be filtered according to the provider, but you will be able to bookmark your favourite titles and store them under “Fave Games”. The latest releases are placed under the “New Games” category and if you are interested in a particular title, the search box is located at the top, next to the “Fave Games” section.
Yay Bingo accepts Visa, MasterCard, PayPal, Paysafecard, Apple Pay, Wire Transfer, Entropay, and Pay by Phone (0808 238 9814). The minimum amount is £5 unless you are trying to claim one of the casino’s bonuses, which can raise the deposit bar to £10 or even £15, depending on the promotion. Some payment methods are area-restricted, and options such as Apple Pay, or PayPal can only be used by UK residents.
The withdrawals can be made to one’s credit/debit Visa card, MasterCard (within the UK territory), Wire Transfer and PayPal. The casino will process the request in 48 hours, which will give you no more than 24 hours to cancel and reverse the payment. If you would like the entire process to be wrapped up within 3 to 5 business days, MasterCard and PayPal are the recommended withdrawal methods; Wire Transfers will last 7 – 10 days, while Visa transfers take 4 to 7 business days (pending + settlement time). Multiple withdrawal requests submitted on the same date will be combined and any delayed withdrawals should be immediately reported to the casino support team. The minimum amount that the casino will approve is £5 and up to 10 requests can be submitted a day.
Yay Bingo holds two gaming licences, issued by the UK Gambling Commission and the Gibraltar Betting & Gaming Association. Operating under UKGC licence, Yay Bingo appoints eCOGRA as ADR service which must review and resolve any complaints submitted by the dissatisfied members, who were not on board with the solution offered by the casino.
Support and Contact Details
To contact the casino, the members can use email ([email protected]), or phone support (0800 018 3307 or UK only 0808 238 9814). The calls will be free from UK residents and the operators will be at your disposal 24/7. If you decide to use email or online form, the response can be expected within 4 hours. Complaints should be submitted via email, according to the instructions under Terms & Conditions. The casino will acknowledge the complaint almost immediately and provide a solution in 14 days. After that, the casino members can turn to eCOGRA. Reports of other nature, such as illegal gambling, are to be submitted to [email protected]
Yay Bingo has an active Facebook page, where they frequently post about the casino’s promotional offers and interact with the followers. There is also a Twitter account under the same name created in 2013, but no twits have been posted so far. Followers that would like to communicate with the casino via Facebook are free to do so, but complaints or reports should be submitted directly through one’s casino account.