Bingo Besties Review
Bingo Besties has introduced itself to the online bingo market as the player’s best friend, which, considering the fact that the casino offers wager-free promotions, has a ring of truth. The brand is owned by Tau Marketing Services, forming one of the largest bingo networks together with more than 20 other brands.
The site is operated by Cassava Enterprises and runs on Dragonfish software, both part of 888 group, an industry leader and a winner of the Best Betting & Gaming Company award. The layout is youthful and modern, which is quite characteristic for Tau Gaming managed brands that try to aim at wider demographics. Although some 888 casinos offer downloadable software (888 poker, for example), their bingo sites are launched directly from the player’s browser, on your phone or PC. As always, the new account holders can claim the welcome offer and collect the loyalty points as they play, unlocking extra perks on every level.
Promotions at Bingo Besties
New Bingo Besties members can take advantage of the casino’s welcome offer which will grant 10 Free Spins and bingo ticket vouchers. To claim the bonus bundle, you must deposit at least £10 and use BESTIES promo code. This will immediately unlock bonus rounds, and credit 64 Free Bingo Tickets that can be used in the Street Party and Big Bang Bingo rooms.
The next in line is the Daily Offer promo, open to everyone who meets the deposit threshold. The qualifying amount and the number of spins will vary day to day. At the moment, the casino offers 20 Mystery Jackpot Bingo tickets and 10 spins for the casino members who deposit a minimum of £15. Add an extra £5, and you will be able to claim 30 bingo tickets and 20 spins. The offer is, of course, time-limited and the promo code will expire within 24 hours. Also, the spins are usually linked to a specific game and cannot be used on random slots; all promotion-related details, including the name of the relevant game, will be clearly displayed under Terms & Conditions.
As you continue with your daily gameplay routine, comp points will be added to your account, gradually upgrading your membership status and increasing the number of free daily bingo tickets, free spins, and the cashback percentage.
Bingo lobby is also packed with promotions and the depositing casino members will be able to take part in Mystery Jackpots, Last Call, Daily Jackpot Games, etc. The number of players that can participate is usually limited, and there is also a ticket minimum that must be purchased before one can compete for the prize. For example, entering the Last Call game will cost you 96p, meaning that a minimum of 96 tickets must be purchased, 1p each.
Games and Software
The games at Bingo Besties are divided into two main categories – Bingo and Slots. The tabs that will lead you directly to one of the gaming lobbies are placed at the top of the page, to the right. There are some 300 slots, categorized according to date of release and type of payout. There is also an extra category which the players can arrange themselves, by bookmarking their favourite games.
If you load the casino on your mobile device, the layout will be different and you will notice additional gaming categories which are not included in the desktop casino version: Table Games, Seasonal specials, Scratch Cards, and Most Recommended. The games are available in real-money mode only and the pop-up window with low-balance notice will be displayed across the screen, preventing you from playing until you fund your account. Most of the games – especially the popular ones – are provided by NetEnt, SG, Pragmatic Play, Pariplay, Lightning Box Games, however, filtering the games according to the provider is not an option.
Bingo lobby has 5 sections and most of them feature bingo rooms with either 75-Ball or 90-Ball variants. There is also one 52-Ball bingo room, found under On the Go category. Almost all rooms (with the sole exception od Free4U room in the Free category) are marked as “funded”, which means that only depositing members will have access. Kaching, Street Party, and all Ace Club rooms are “invite only”, reserved for the privileged members or those who claimed the welcome bonus.
Bingo Besties casino accepts a range of payment methods, although not all will be available to the casino members outside the UK borders. Apple Pay and PayPal can be used by UK based players only, while those who do not reside in the United Kingdom can deposit via Visa, Wire Transfer, MasterCard, Entropay, Paysafecard, or by phone (toll-free 0808 238 9814 or +44 (0) 0808 238 9814 for international callers). The minimum deposit is £5 unless you would like to redeem one of the bonuses, in which case the limit can be set at £10 or up.
Visa, MasterCard, Wire Transfer, and PayPal can also be used to withdraw the funds; the casino usually processes the requests in no more than 2 days, and once approved, the payouts are settled in 2 to 7 business days, depending on the selected method. E-wallets have the fastest settlement time, while Wire Transfers can take between 7 and 10 business days. The minimum withdrawal amount is also £5, and the casino will accept up to 10 payout request a day. The maximum withdrawal amount is not stated but according to the casino jackpot policy, progressive amounts will be paid in up to 24 monthly instalments.
888 UK Ltd operates under the UK Gambling Commission licence, which means that the same regulatory body is responsible for monitoring Bingo Besties. The casino also holds Gibraltar Betting & Gaming Association licence, enabling the operator to provide remote gambling and betting services. More information can be found at the bottom of the casino page or in the FAQ section.
Support and Contact Details
Bingo Besties customer support can be contacted every day from 10 AM to 2 AM, via the casino’s help room. The casino representatives can also be reached on toll-free 0808 238 9814 during office hours. General questions or comments can be submitted directly on site, using an online form. If you would like to file a complaint, discuss your account, or inquire about banking policies, contact the casino at [email protected]. The response should be received within 24 hours, while acknowledging a complaint may take up to 24 hours. Players who are not happy with the solution can turn to the casino’s ADR – eCOGRA (contact details included under Terms & Conditions).
At the moment, Bingo Besties is only present on Facebook. They are not particularly active and the posts are rarely updated, so, contacting them on FB is probably not the best option – especially if you have a problem that needs to be urgently resolved. No official pages or channels can be found on other social media, such as Twitter or YouTube.